CONTENTS MANAGEMENT

Know every item.
Verify every handoff.

Orva connects room capture, inventory, pack-out, cleaning, storage, approvals, and pack-back in one traceable record—so customer property stays visible from the loss site through final return.

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✓ Room-by-room inventory✓ Barcode chain of custody✓ Verified pack-back

Cinematic Orva contents inventory and barcode custody workspace

FROM FIRST PHOTO TO FINAL RETURN

One connected workflow for customer property

Every capture, decision, scan, movement, cleaning action, location, and approval stays attached to the item record instead of living in separate spreadsheets and photo folders.

Capture the rooms

Create a structured room inventory with overview photos, notes, and the conditions affecting customer property.

Document each item

Record description, category, quantity, condition, photos, and the room where every item was found.

Assign disposition

Mark items for cleaning, specialty evaluation, storage, return, or non-salvageable review with supporting evidence.

Build the pack-out

Group items into containers, print labels, scan every move, and confirm what leaves each room.

Maintain custody

Track containers and individual high-value items through vehicles, facilities, cleaning stations, and storage.

Manage cleaning

Route work by method and specialty, document results, and surface items that require approval or another decision.

Control storage

Know the warehouse, aisle, rack, shelf, and container holding each item without searching or rebuilding a list.

Verify pack-back

Scan property back into the home, capture exceptions and signatures, and deliver the final contents record.

Cinematic contents pack-out floor plan with container and custody markers

ROOM-LEVEL INVENTORY

Build the inventory where the property is found.

Technicians can move room by room, capturing contents in context before anything is packed. That preserves origin, condition, photos, container assignment, and disposition from the beginning.

842Items inventoried

63Containers assigned

6/8Rooms completed

14Items needing review

Keep overview photos, item details, and container labels connected to the room.
Require supporting evidence before a non-salvageable decision can advance.
Give the office live progress without waiting for a handwritten pack-out list.

VERIFIED CHAIN OF CUSTODY

Every scan answers where it is, who moved it, and why

Item and container history is created as property changes hands, making exceptions visible while the team can still act on them.

8:42 AMContainer B-18 sealedLiving room · 24 items · Alex RiveraSITE

9:06 AMLoaded into Vehicle 12Seal verified · Jordan LeeTRANSIT

9:51 AMReceived at Central FacilityBay 3 intake · Maria TorresFACILITY

10:18 AMContents routed for cleaningTextile and surface-clean groups createdCLEANING

1:14 PMStored at Rack B-14Aisle B · shelf 14 · scan confirmedSTORAGE

3:32 PMDaily custody record completeNo missing containers · one item awaiting approvalVERIFIED

OPERATIONAL CONTROL

See the decisions, locations, and exceptions that move the pack-out forward

Supervisors can manage the contents operation from one view instead of calling the field, the cleaning floor, and the warehouse for updates.

Cleaning queue128 items

Textile cleaning42 items68%

Hard-surface cleaning36 items84%

Electronics evaluation18 items44%

Specialty restoration32 items56%

Warehouse locations63 containers

123456789101112131415161718

Approvals & exceptions4 open

Non-salvageable approval3 itemsHIGH

Specialty cleaning estimateArea rugREVIEW

Missing customer signaturePack-out authACTION

Container scan exceptionB-31RESOLVED

ONE CONTENTS RECORD

Clear for the crew, the customer, and the claim

The same structured history supports the people handling the property and the stakeholders who need confidence in each decision.

FIELD

For pack-out and cleaning teams

Guided room capture, labels, scans, cleaning tasks, locations, and pack-back requirements remain visible at the point of work.

Capture · Scan · Move

OPERATIONS

For contents managers

See progress, custody, warehouse capacity, cleaning queues, exceptions, approvals, and next actions in real time.

Control · Locate · Resolve

CUSTOMER & CLAIM

For homeowners and carriers

Share organized inventory, condition evidence, disposition, custody history, approvals, and return documentation from one record.

Evidence · Communication · Trust

DOCUMENTED FROM PACK-OUT TO PACK-BACK

Deliver a contents report built from the work already completed.

Room inventories, item photos, condition and disposition, container history, cleaning results, storage locations, approvals, exceptions, signatures, and final return stay connected for review.

SEE ORVA OS IN ACTION

Bring control to every contents operation

See how connected workflows create clearer operations and better outcomes.