FIRE RESTORATION

Capture every condition.
Support every claim.

Orva guides teams through complex fire losses—from the first site inspection and room-by-room damage capture to contents decisions, cleaning documentation, customer updates, and final reporting.

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✓ Guided damage assessment✓ Contents and salvageability✓ Evidence-backed reporting

Cinematic Orva fire restoration assessment command center

FROM ASSESSMENT TO RECOVERY

A complete operating record for a complex loss

Each field action becomes part of the same organized history, helping the technician move forward while giving the office and claim stakeholders immediate clarity.

1◎

Secure and inspect

Confirm site conditions, document arrival, identify hazards, and establish the initial loss record.

2▣

Capture every room

Guide technicians through wide-angle photos, details, notes, materials, and visible conditions.

3⌖

Map damage severity

Connect fire, smoke, soot, water, and odor impacts to the rooms and materials affected.

4□

Evaluate contents

Inventory customer property and document condition, location, photos, and recommended disposition.

5◇

Make salvage decisions

Separate restorable, further-evaluation, and non-salvageable items with evidence for each decision.

6◫

Plan cleaning and odor work

Define methods, equipment, containment, testing, and room-level cleaning requirements.

7↗

Track work and communication

Keep visits, approvals, photos, customer updates, and carrier activity in one timeline.

8✓

Deliver the claim record

Assemble the room assessments, contents decisions, work history, and final reports for review.

Cinematic fire restoration floor plan showing room-level damage severity

ROOM-BY-ROOM DAMAGE INTELLIGENCE

Document the scope while the conditions are in front of the team.

Fire losses involve more than visible flame damage. Orva keeps fire, smoke, soot, water, odor, materials, photos, and technician observations connected to each room so the record reflects the full loss.

12/16Rooms assessed

148Photos organized

4Damage categories

3Actions required

Separate source damage from smoke, soot, water, and secondary impacts.
Connect recommended cleaning methods to affected materials and rooms.
Flag missing documentation and approvals before they slow the claim.

CONTENTS DECISIONS

Make every salvageability decision visible and supportable

Contents can be evaluated room by room with condition evidence, disposition, cleaning requirements, custody, and approval attached to the item record.

RESTORABLE62.6%

527 items

Cleaning method, condition photos, room, container, and custody stay connected.

FURTHER EVALUATION24.2%

204 items

Items remain visible while specialty testing, pricing, or carrier direction is pending.

NON-SALVAGEABLE13.2%

111 items

Reason, supporting photos, replacement detail, and authorization create a defensible record.

Recent contents evaluations842 items evaluated

Leather sofaLiving roomRestorableSpecialty clean

Television 65"Living roomFurther evaluationElectronics test

Upholstered chairBedroom 1Non-salvageableHeavy soot and heat

Dining tableDining areaRestorableSurface clean

Area rugLiving roomFurther evaluationTextile assessment

DOCUMENTATION TIMELINE

Every decision backed by when, where, and why

The field record grows as the work happens, preserving the people, evidence, approvals, and recommendations behind each step.

8:05 AM◎Crew arrived and site conditions recordedLocation, assigned team, hazards, and initial overview photos

8:27 AM▣Initial inspection completedSixteen rooms created with required capture tasks

9:16 AM⌖Damage severity map updatedFire, smoke, soot, water, and odor conditions tied to rooms

10:18 AM◇Contents evaluation synchronized842 items organized by room, condition, and disposition

11:42 AM◫Cleaning recommendation preparedMethods, equipment, priorities, and specialty needs documented

1:15 PM✓Daily claim record sharedHomeowner update and carrier-ready evidence package generated

ONE SOURCE OF TRUTH

Field clarity, operational control, and claim support

The same connected record guides technicians, keeps managers current, informs the homeowner, and gives the carrier a clearer basis for review.

FIELD

For the restoration team

Guided capture, room requirements, contents decisions, tasks, and cleaning plans remain visible at the point of work.

Assessment · Contents · Cleaning

OPERATIONS

For managers and project leaders

See assessment progress, missing records, customer decisions, equipment, priorities, and next actions without chasing updates.

Progress · Risk · Coordination

CLAIM

For homeowners and carriers

Share organized photos, room conditions, contents disposition, approvals, timelines, and final reports from one history.

Communication · Evidence · Delivery

CLAIM-READY DOCUMENTATION

Build the final fire-loss report from the work already completed.

Room assessments, severity mapping, photos, contents decisions, cleaning recommendations, customer approvals, and the activity timeline remain connected for review and delivery.

SEE ORVA OS IN ACTION

Take control of complex fire restoration projects

See how connected workflows create clearer operations and better outcomes.