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STORM & CATASTROPHE RESPONSE

Coordinate the response.
Keep every property moving.

Orva gives catastrophe teams one operating view for incoming losses, property triage, dispatch, crews, equipment, field activity, exceptions, communication, and reporting across every location.

✓ Multi-property command✓ Crew and equipment visibility✓ Consistent event reporting
Cinematic Orva storm response command center coordinating crews and properties
FROM ALERT TO CLOSEOUT

One coordinated workflow for a distributed response

Every property can follow the same operating standard while response leaders retain a live view of people, resources, risk, documentation, and progress across the event.

1

Detect and prepare

Turn weather intelligence and event notifications into an operational response plan before calls begin.

2

Open the command center

Define the affected region, branches, response leaders, service levels, communication rules, and capacity.

3

Triage properties

Capture loss type, severity, access, safety, customer needs, and supporting photos across every incoming property.

4

Mobilize teams

Match crews and project leaders to priority, location, skill, availability, travel time, and workload.

5

Deploy resources

Coordinate vehicles, equipment, consumables, temporary facilities, and transfers across branches and staging areas.

6

Run field operations

Track arrival, job progress, monitoring visits, exceptions, customer communication, and next actions in real time.

7

Manage risk and capacity

See unassigned work, overdue visits, weather changes, documentation gaps, and resource constraints before they grow.

8

Report and close out

Produce consistent property reports, event summaries, carrier packages, and a complete response record.

Cinematic Florida catastrophe response map with crews, routes, and property clusters
MULTI-PROPERTY INTELLIGENCE

See regional operations at the scale the response requires.

Response leaders can scan activity across any service territory, distinguish field personnel from property groups, and move from a regional condition to a specific assignment without rebuilding status from calls and spreadsheets.

186Properties assigned or active
34Crews currently in the field
12Properties needing immediate action
27Customer or field updates due
  • Initials identify individual team members; numbered markers show grouped properties in the same response area.
  • View technicians by name, status, assignment, and current property when the field app is active.
  • Filter regional operations by branch, service area, severity, loss type, crew, carrier, or response stage.
TRIAGE & DISPATCH

Prioritize the work without losing the details behind the decision

Severity, safety, access, customer needs, property type, geography, and response commitments stay visible as teams assign and reassess work.

P1

Life safety & active intrusion

12 properties

Immediate review

Escalated
P2

Commercial operations interrupted

27 properties

Dispatch within 30 min

Needs dispatch
P3

Residential stabilization

86 properties

Crew assignment

In progress
P4

Inspection and documentation

143 properties

Scheduled response

Planned
Dispatch queueNext 90 minutes

1ST-4182Harborview Senior LivingP1E. Rodriguez12 min

2ST-4197Riverside ApartmentsP2M. Torres18 min

3ST-4211Oakwood Medical OfficesP2S. ChenAssign

4ST-4224Johnson ResidenceP3L. Nguyen34 min

5ST-4230Westbrook CommonsP3D. KimOn site

RESOURCE COMMAND

Keep crews, equipment, and branch capacity in the same operational picture

Catastrophe work changes quickly. Orva keeps deployments, transfers, requests, availability, and exceptions tied to the properties they support.

Crew capacity156 field members

On site 9863%

En route 3120%

Available 1812%

Unavailable 95%

Equipment deployed323 units

Air movers 12880%

Dehumidifiers 7664%

Air scrubbers 5472%

Generators 3858%

Moisture meters 2784%

Operational exceptions6 open

Generator transfer neededNorth staging · 4 unitsACTION

Crew nearing capacityField branch · 92%REVIEW

Equipment scan missingST-4211 · 3 unitsMISSING

Daily report overdueST-4176 · 42 minOPEN

EVENT ACTIVITY

A response history that updates while the event is underway

Incoming properties, assignments, arrivals, equipment, field progress, customer updates, and exceptions form one chronological event record.

6:15 AMResponse command activatedMulti-branch response region and storm operating plan opened
6:42 AMFirst property cluster identifiedThirty-one priority losses grouped within the primary service area
7:08 AMEight crews mobilizedAssignments, routes, skills, and service-level targets synchronized
8:26 AMEquipment transfer approvedFour generators and twelve air movers moved to north staging
10:14 AMProperty progress updated128 inspections complete and 86 stabilization plans underway
12:00 PMEvent status report sharedCapacity, priorities, completions, exceptions, and next actions organized
ONE RESPONSE RECORD

Field-ready, command-visible, and consistent for every stakeholder

The same connected information supports the crews doing the work, the leaders coordinating the event, and the customers and partners following each property.

FIELD

For response teams

Assignments, routes, access notes, property priorities, capture requirements, equipment, and next actions stay visible in the mobile workflow.

Arrive · Stabilize · Update
COMMAND

For operations leaders

See locations, staffing, property status, capacity, risk, service levels, and resource constraints across the event.

Prioritize · Dispatch · Rebalance
REPORT

For customers and partners

Share consistent property updates, photos, work history, equipment, exceptions, and event-level reporting from one record.

Communicate · Evidence · Closeout
EVENT-READY REPORTING

Build every property report and the event summary from live field activity.

Assignments, arrival times, property assessments, photos, equipment, progress, customer updates, exceptions, and completion records stay connected from the first call through final closeout.

SEE ORVA OS IN ACTION

Lead every catastrophe response with one connected operating view

See how connected workflows create clearer operations and better outcomes.

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